Cracker Barrel Old Country Store

Reviews about Cracker Barrel Old Country Store

• 2 / 5

  By Samantha Kidd
  Last night I called in an order almost 30 minutes before I was going to arrive at CrackerBarrel. When I called it in, the server on the phone told me my meal would be ready for pick up in about 20-25 minutes. When I arrived in the store to get my food, I was told no one even entered in my order. A server took my order for a second time and put it in the system. After that, I waited an hour and 10 minutes in the store to receive my order. (Mind you -- it was only a platter and biscuits that I asked for.) At the time, the store was pretty busy so I understand why it would take longer than normal. However, waiting over an hour in store for a simple order was unacceptable. I was not confronted with the situation of my order from anyone. I am disappointed in the amount of time it to be made and how long I had to wait AFTER I was told someone did not even enter in my order in the first place. I'm not sure when I will come back, honestly. Not very impressed anymore.
  April 26, 2017
• 5 / 5

  By Diane Taylor
  It had nice hot food and no wait time
  March 16, 2017
• 3 / 5

  By Amanda Green
  My husband's burger wasn't cooked right. It had some bright pink in it and he didn't say anything even though he ordered his Well done. I enjoyed my mushroom swiss burger. Mine had no pink even though I ordered mine Medium Well. Not sure whether they got the burgers backwards when they added the cheese and toppings or what happened. I wish he had alerted the manager but he didnt tell me until we were leaving and insisted that he didn't think they wouldn't do anything about it anyways. Now he's convinced that he's going to get good poisoning and we won't be going back.
  December 14, 2016